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Error on Creating a ticket

users are getting this error on my particlar ticket type: There was a problem saving the ticket: javax.persistence.EntityNotFoundException: Unable to find com.solarwinds.whd.persistence.entity. ChecklistTemplate with id 1
and I removed all the ticket checklists and its still there.

how can i get rid of it

annoyed

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I had similar issue after I deleted a Tech Group, users didn't see issues but I got up to about 800 system error messages as every time any ticket was touched as it had to try to process all the Action Rules and would trigger errors.

I put in a WebHD ticket and they said to reboot and that fixed the issue so try that.

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