I would like to block attachments from emails to WHD smaller than 5kb. Search the forums and couldn't find an answer to this old question. Please help
You can set the max attachment size under Setup > General > Options, but this setting is in MB not KB.
Thanks for the reply, but I want to set a MIN size, not Max. We already have a max. It would filter out if I could set it not to accept any attachment under 5k.
Curious why you want to do that? Do you get header image files or something that you want to keep out?
Yes exactly. The signature has our logo and shows up as a 4.8kb attachment on every ticket. Plus, I imagine it would filter out any social media icons.