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Attachment API parameters

sam007

Can anyone post the GET parameters or example to retrieve attachments?

There is barely any information in the API documentation.

Thank you

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jm_sysadmin

Can you give me an example of what you are trying to do?

sam007

I'm trying to do a GET of Attachments with ID that that I already have. I already have ID of the incidents, I was able to get comments but not attachments.

I tried api.samanage.com/attachments.json?file[attachable_type]=Incident&file[attachable_id]=12345678

Thanks for your help

KMSigma.SWI

The "file" information is part of the syntax necessary for the multi-form upload. I (wrongly) assumed that if I queried for the incident there would be an 'attachments' field.

assets
assignee
category
cc
changes
configuration_items
created_at
created_by
custom
custom_fields_values
department
description
description_no_html
discovery_hardwares
due_at
href
href_account_domain
id
incidents
is_service_request
mobiles
name
number
number_of_comments
origin
other_assets
priority
problem
purchase_orders
requester
resolution_code
resolution_description
resolved_by
site
sla_violations
solutions
state
subcategory
tasks
time_tracks
updated_at
user_saw_all_comments

Long story short, I don't have the answer. Did you check in the SolarWinds Service Desk's Forum? (Technically this forum is for the Orion API, but we try to help for everything).