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Ticket Tasks are going in as urgent

Not sure why but Ticket tasks are now going in as urgent even though I have them set to low in the parent ticket and even tried setting them low in the tasks and Process action. Any suggestions

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leos

So you have inherit value on the task checked for Priority field?

FormerMember

Where is the urgent coming from?

I know someone who set the default priority to Medium (Setup > Tickets > Options) and every time they add the client for that new ticket created via task it changes the priority to that default priority. SW support could not figure out why this is happening so what we did was add an action rule to change the priority back.