I've retired a couple of storage arrays but Storage Manager is still reporting those disks in its licensing. How can I reset the license count?

Question

I've retired a couple of storage arrays but Storage Manager is still reporting those disks in its licensing.  How can I reset the license count?

KMSigma.SWI · Answer

Jonathan - I've confirmed that support has a solution for you to clean out the old devices.  It requires using a custom SQL query against the database, and because of this, we highly recommend that we have support run it.  Open a case with them (either through the Customer Portal or via phone) and they can assist you.  Let me know if you have any questions/problems.

Thanks,

KMSigma