These are the Widgets I have when viewing an alert... What do you have and do you have any suggestions?
Mine is pretty close to the out of the box except this custom SQL widget i made that correlates data between our ticketing system and the on-call notification platform we use, so we know the ticket history and if there was a call made
You can also take advantage of the new dashboards for TS widgets.
https://oriondemo.solarwinds.com/apps/platform/dashboard/1
https://thwack.solarwinds.com/t5/The-Orion-Platform-Documents/Orion-Platform-2020-2-Modern-Dashboards/ta-p/586258