Adtran TA616 Gen3 interface - can't drill down

I added an Adtran TA616 Gen3 device and I'm managing 4 interfaces:

Network T1 - ADTRAN TA t1[0]
Eth0 - ADTRAN TA eth[0]
Frame Relay Port - ADTRAN IAD Frame Relay Port
Frame Relay DLCI [6.528] - ADTRAN TA FrameRelayDlci[0.0]

When I'm looking at the Node as a whole, the Network T1 and Eth0 show transmit/receive percentages some of the time, but mostly show 0%. The FR port and FR DLCI show nothing at all. If I click on the Network T1 for details, I get:

System.ArgumentException: Cannot parse a MAC address from string "4E6574776F726B205431".
   at SolarWinds.Orion.Web.DisplayTypes.MACAddress.FormatValue(String input)
   at SolarWinds.Orion.Web.DisplayTypes.MACAddress..ctor(String value)
   at SolarWinds.Orion.NPM.Web.Interface.get_MACAddress()
   at Orion_NetPerfMon_Resources_InterfaceDetails_InterfaceDetailsResource.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

What am I missing?

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Yann

Hi,

This seems to be the same issue as this thread:

Except that the MAC Address returned by this device is too long (20) in this case compared to what is expected by the page (12).

Please open a support ticket to be notified when this will be fixed.

Thanks,

Yann

rarick123

Except that in this case, it's not an ethernet interface, so it shouldn't be expecting a MAC address for it at all, should it?

If I compare it to a DS1 configured as Frame Relay on a Cisco device (in this case, an IAD2431), the DS1 interface can at least be clicked on, even though the charts are all blank, and the FR subinterface correctly shows traffic, errors, etc.

Yann

Except that in this case, it's not an ethernet interface, so it shouldn't be expecting a MAC address for it at all, should it?

I agree.

Please open a support ticket to be notified when this gets fixed.