Email notification for full disks not working

I've set up an alert to email me if a disk is over 90% full, but it is not working. All settings are good as far as I can tell, and a test email works. (Though test email takes a while.) It's set up to trigger an alert also, which we are not seeing, so I believe it's a triggering issue. Please help - we missed a full disk the other day, and didn't know until it was almost too late.

Screen shots of the alert to follow: (I've changed the alert to 80% threshold to test.)

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Accepted answers

mcbridea

The problem is that suppression conditions are evaluated separately from the trigger conditions. This means that is you have any of those suppression condition true the alert is suppressed. To correct this you have to flip the suppression logic and put it in the trigger condition. See this tip

and this tech ref http://www.solarwinds.com/documentation/Orion/docs/UnderstandingOrionAdvancedAlerts.pdf

All comments

mcbridea

and this tech ref http://www.solarwinds.com/documentation/Orion/docs/UnderstandingOrionAdvancedAlerts.pdf

dgilchrist

Ah, I see, I misunderstood what the Suppression Condition meant. Yes, this works now, thanks mcbridea.

FYI for any others who have a similar issue: If you want to set multiple conditions to be the equivelant of "does not contain", your trigger group needs to use the "not all" boolean.