Custom Poller Charts

Hi Everyone,

I recently added my two VoIP Hubs to Orion, and one of the SNMP Pollers available is SystemActiveCalls (All current active calls on the system). I tried adding these Custom Pollers to a basic Custom Poller Chart, but the data it's displaying is a little odd - I guess I probably need a little help wrapping my head around this.

What I'm getting is fractions of calls displayed. The way I see it, you either have a call, or you don't. The poller doesn't display fractions. Do the custom poller charts average the values based on the sample interval? Here are a few screenshots:

This chart is for the last 24 Hours, Sampled every hour:

This chart is for the last 24 Hours, Sampled every 15 minutes:

The 15 minute chart shows 2 calls at 3:20 PM. Shouldn't I see at least 2 calls for the 3:00 PM bar in the hourly chart? I'm sure I'm probably just misunderstanding something, but what I'd like to see is the total calls each hour. Maybe I should be looking for a different poller? I tried the systemTotalCalls poller, but this is only a value of the total calls made in the system ever, so it's value only goes up.

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SteveSW

Yes, the values are being averaged over the polling interval.

If you want to use the systemTotalCalls poller you can set it to be a type of "Counter". When a poller is set to the "counter" type it tracks the continuing total AND the difference between the current value and previous value.

grantsewell

Thanks. I've decided it's really not a big deal - the site I was testing this at places and receives very few calls (as you can see in my chart), but my other sites will probably provide a better understanding for me when I get them set up.

If you want to use the systemTotalCalls poller you can set it to be a type of "Counter". When a poller is set to the "counter" type it tracks the continuing total AND the difference between the current value and previous value.

I might try this out - I was going to just drop the systemTotalCalls poller, but setting it up that way might be beneficial.

Thanks again!