Good day fellow Solarwinds Users,
I have an issue with NPM 10.7
Recently our time on the NPM server was skewed ( by over 20 years) which caused us to have to repair all the job schedulers / etc
Now a big chunk of our devices ( windows only ) HW polling is not working
Over 80 percent of our Windows systems HW polling fails with the below
Hardware polling failed: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Scope: ########\root\cimv2\dell ErrorCode: 0x80070005
Overall Hardware Status 'Overall Hardware Status' has state: Could Not Poll.
Permissions on the service account haven't changed, same access , nothing changed there. The time issue is resolved.
When you check the poll time on the effected systems it shows Last Poll Time 3/1/2016 9:44:46 PM ( march 1st 2016) , which I thought was causing the issue but other systems with the
same skewed time are working fine for last HW poll time
What gives?