Updating Alert Trigger

katarina

I have an Alert that triggers if a Group status is down:

TriggerAlert when ALL of the following apply

                Group Name contains Network

                 Group Status is equal to Warning

Whic works fine unless a staus of another member in the group goes down in which case I would like to get a message again.

So I tried to update my trigger to trigger if a group is warning or a member is down (see below).

Trigger Alert when ANY of the following apply

     TriggerAlert when ALL of the following apply

                Group Name contains Network

                 Group Status is equal to Warning

      Trigger Alert when ALL of the following apply

                  Member Status has changed

                  Member Status is equal to Down

This does trigger a "new' alert but it gets clered from the active alerts after each poll so a mesage gets sent after each poll ( Altghout I do not have repeat the message every x minutes during business hours  until the alert is up. Nor do I have Do not send message if alert is acknowledged checked.)

I wonder what is in the above trigger crieteria that has the Alert clear itself after each poll and come back on again on the next.  Again any suggestions you may have will be very much appreciated.

K

mharvey

First you need to remove the Member status has changed.  The has changed logic only applies for node reboot and IOS update alerts.  The logic is actually going to cause an error in your alert.  The reset may be tied to one of the triggers resetting.  I'd actually recommend breaking this up into 2 alerts.  The first have for group, then the second use Group Member.  In this second alert specify the group name and the Member Status not equal to up.  While it will cause some redundancy when the group itself initially changes status when one member goes down, it will give you the ability to have continues alerts for other members of the same group should they change status but not affect the overall group status.

Regards,

Matthew Harvey

Loop1 Systems

http://www.loop1systems.com