Hello,
we have APM 4.2.0 SP1, NPM 10.2.1 and IVIM 1.2.0 and I have been searching every where and could not find any info on the following issue:
I receive traps from certain devices and I can see them in the TRAPS view. The problem is that these alarms static you can just look at the and that's not very useful.
So I was trying to make them (traps) become alerts so I could manage them and correlate them. To make a simple example: I receive a trap saying "xxx not Working" this should rise an critical alert in the alert view. After a wile a new trap is sent because the problem has been solved and I get a "xxx is now OK!" this trap should be converted on an alert that acknowledges the "xxx not working" alert. I was unable to find anywhere this kind of information.
Can you please help?
Thanks
SAndro