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Weird characters in traps

Hi all,

I am monitoring a few devices in traps but I am seeing weird characters and I am wondering if there was a way to fix this as it's impossible to read certain information. If you look below at ClientMacAddress, you can see it's certainly not a mac address

cLApName = N/A
cldcClientIPAddress = 10.5.100.215
cLGuestUserClientMacAddress = ð´y#ü±
cLGuestUserApMacAddress = ��
cLWAGuestUserName = parks011
snmpTrapOID = CISCO-LWAPP-WEBAUTH-MIB:cLWAGuestUserLoggedIn
sysUpTime = 5 days 0 hours 11 minutes 39.00 seconds

cLApName = N/A
cldcClientIPAddress = 10.5.130.117
cLGuestUserClientMacAddress = ACNsgV0U
cLGuestUserApMacAddress = ��
cLWAGuestUserName = grossic04
snmpTrapOID = CISCO-LWAPP-WEBAUTH-MIB:cLWAGuestUserLoggedIn
sysUpTime = 4 days 23 hours 48 minutes 37.00 seconds

Any help is appreciated.

Thanks

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Accepted answers

All comments

amritbabu

What version of NPM are you running?

Sol

I had the same question on this thread and was told it was good feedback for Dev. That was back in August 2010 and it never got fixed.

cereal83

I have the latest version of NPM amritbabu

Sol,

Thanks for the link. I guess that is what I am looking for but it's a shame this has been ignored in future releases.

sean.martinez

There is a customer reporting Hex Character issue in Traps has been fixed in 10.1.2, which is available in your Customer Portal as a Release Candidate:

NPM 10.1.2 RC3 fixed my Trap problem

cereal83

Thanks for the reply Sean. I will wait for the new release.