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SW customer portal not working on firefox 20.0.1?

njoylif

might just be my system, but I can't get into the customer portal using firefox. I can with IE and Chrome.

FYIrtal

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Accepted answers

danielleh

Hi Larry,

I've received confirmation that we have performed a full rollback on the changes due to a sizable issue we're experiencing. Please follow this thread for updates: http://thwack.solarwinds.com/thread/55595 or feel free to reach out to me.

Thank you and our apologies for the inconvenience at this time.

Danielle

All comments

njoylif

I've tried resolving by ensuring cookies are allowed for Solarwinds.com in Firefox with no luck...

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies.

danielleh

Thanks for reporting this. I will get it over to the appropriate team.

danielleh

Hi Larry,

Thank you and our apologies for the inconvenience at this time.

Danielle

njoylif

No worries; I did see the message. Thanks for reaching out though.