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Form authentication trouble

I'm having an issue using the APM form login monitor. Below is the error and I don't really understand it. Any suggestions?

Testing on node <NODE NAME>: failed with 'NotAvailable' status

Response page still contains login form

Page contains 2 form(s). Form 'loginForm' inputs: ('loginType' 'userName' 'vpid_prefix' 'password' 'loginType' 'HeightData' 'Login' ); Form 'heightForm' inputs: ('HeightData' );

Assumed form with name = loginForm as login form

Assumed login input: name = loginType, password input: name = password

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Accepted answers

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josh.clark

It is complaining that the page returned seems to still be the logon page (since it stills has the logon form on the page).

It looks like it contains two forms ("loginForm" and "HeightData"). We correctly selected the form loginForm as the form to submit.

The loginForm has several input fields ('loginType' 'userName' 'vpid_prefix' 'password' 'loginType' 'HeightData' 'Login'). We picked the field 'password' for the password field. This seems correct.

We picked 'loginType' for the user name field. This seems wrong. I would guess it is probably the 'userName' field.

Try changing the settings for Login Control Keywords to this: (userName)

This would tell the monitor to user the userName field to enter your user name.

The default values for that work about 80% of the time, but it is totally dependent on how the website and the form where created.

aLTeReGo

I would definitely agree with your assessment. That was the same conclusion I reached as well but had no success changing these settings so I thought I might be misunderstanding how they worked. When I make the changes you suggested I receive the same/similar error..

Testing on node <NODE NAME>: failed with 'NotAvailable' status

Response page still contains login form

Page contains 2 form(s). Form 'loginForm' inputs: ('loginType' 'userName' 'vpid_prefix' 'password' 'loginType' 'HeightData' 'Login' ); Form 'heightForm' inputs: ('HeightData' );

Assumed form with name = loginForm as login form

Assumed login input: name = userName, password input: name = password

josh.clark

Can you use Fiddler or Wireshark to look at the page that is returned. It probably has an error message on the page that might shed some light on the issue.

When you just look at the login page, does the form contain controls other than just text edits? Is there a drop down maybe?

When you log in manually, do you enter anything into these other fields or just take the defaults?

When we simulate the login, we don't execute any javascript on the page. Some sites check for JavaScript to be enabled. It is isn't it will show an error. You could try turnning off JavaScript in your browser and see if it lets you log in.

aLTeReGo

Sorry about the late response but things have been crazy here. Attached you'll find a fiddler trace that's zipped and password protected. I'll PM you the password to the archive. Thanks again for looking into this for me.

Connectra.zip