Alert Severity Setting in NPM 10.7

lhz

Hello

Recently we successfully completed the integration of our NPM and BMC for our alerting, but got problem with the severity setting. For some reason the severity setting (critical, warning...) on the page of Alert Sharing couldn't be sent to BMC properly with ${severity}, what BMC received is only a number either 0 or 100000000. My question is if there's any way to pass the severity setting (critical, warning...) on the page of Alert Sharing to BMC and through which variable or parameter. Thank you!

tony.johnson

Late to the party but for anyone who comes across this thread, as of Orion platform 2019.2 alert severity is mapped as follows

{
      Information = 0,
      Warning = 1,
      Critical = 2,
      Serious = 3,
      Notice = 4,
  }