Time between alerts & resets

Hi all,

Had a very quick look within the toolset for this (couldn't immediately find what I was looking for) so thought I'd ask the community...

Was just wondering whether there is a way to have, within reset notifications (i.e. emails) triggered from SAM something (a variable?) that gives details of 'time to reset'

By this I mean that, Alert for CPU is triggered at 09:00 & the reset comes in a 10:00 - is there something I can add to the reset notification that says "elapsed time from the alert to reset is/was 60 minutes" ?

I know I can add timestamps to the alerts / resets & then calculate this manually & also that I can marry up the alert/reset emails (in this example) but I think it would be a bit of useful info to have to hand

Again, if this is a commonly known thing I can set, apologies (but if you can point it out to me, that would be very helpful) & if I've not explained well, please let me know so I can elaborate as needed.

Thanks in advance everyone!

Daniel

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Accepted answers

HolyGuacamole

If you are using the latest version, the macro should be

${N=Alerting;M=DownTime}

All comments

HolyGuacamole

If you are using the latest version, the macro should be

${N=Alerting;M=DownTime}

danielgilbey

HolyGuacamole‌

Hi & thanks for the super quick response, great stuff! I've added this to an alert where I know I'll see some over the next day or so, so hopefully this will be what I'm after!

Watch this space

HolyGuacamole

I tried it real quick. The output is in minutes. It works as expected.

danielgilbey

Guess I need to upgrade, it only shows as " ${N=Alerting;M=DownTime} " within the email reset notification (or am I missing something here?)

When you say latest version, are you talking about SAM ?