"FindDefaultRoute" poller suddenly stopped working.

Geoo

Realized this morning that I havent recieved a notification alert that my routers have come up on dial backup in a long time.  We use a "FindDefaultRoute" poller and an alert that watchs for devices that are looking for the default route of our backup link.

This morning I tried disabling and re-enabling the poller, verified that it is associated with devices, cleared the alert, verified the settings of the alert, verified with a co-worker that there have been devices that showed up on dial backup through Nagios and still I cannot get my test router to trip the alert.

Any other ideas of things I can do or check?  Is there a service that could be stopped?  I am not real familiar with the UnDP application so I am not certain what else is possible to check. 

Jim

Yann

Hi,

In a such scenario I would first have a look at the JobEngine/JobScheduler logs:

C:\Documents and Settings\All Users\Application Data\SolarWinds\JobEngine\Logs

You should check the other UnDPs, they could be affected too.

Feel free to open case if you need someone to have a look at the logs.

HTH,

Yann