Alert Suppression

I want to setup a alert for node status down. So if a server goes down it should send an alert saying server is down and if a switch goes down it should send alert only for the switch and not for all the servers connected to it.

I have created custom property for "Datacenter Network Devices" which has all the switches, routers and firewall in our datacenter. I have also created another custom property for " Production Server" which has all the servers that are connected to the switches in datacenter. These custom properties are "Yes/No" value.

Now how do i setup an alert for "Production servers" node status where it alerts only if server goes down and not if the switch to which it is connected goes down.

Can anyone help me with the steps or screenshot how i can achieve this.

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Accepted answers

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orioncrack

Setup Parent dependency for the switch, assign the servers as child objects.

Define and use dependencies in Orion NPM - SolarWinds Worldwide, LLC. Help and Support

max348

So do i have to change my alert from Custom property to the group?? I am using Custom Properties for alerts with Yes/No value. I have created two new groups and added my " Network Device Custom Property" in one group and "Production Server Custom Property" on other group. when i check the Alert on child on dependency page it does not show any alerts. So did i do t right or do i need to change my alert condition from custom property to new group??

m_roberts

As orioncrack has pointed out, the use of the dependency feature in Orion provides this capability. It is a very simple concept 1 parent object and 1 child object. When the child object is down, the status of the parent object is checked and if that is also down, the child object is placed into a status of 'Unreachable', which as this is NOT 'down' prevents alerts being triggered.

Now, when I say object, this could be a single node or a single interface etc., but to allow multiple servers connected to a single switch to be catered for you must first create a Group, place the production servers in it and create a dependency, which has the parent as the switch node and the production servers group.

I suggest you come up with a suitable naming convention for your groups, as there will likely be many by the sounds of it.

max348

I have created two groups and added all Network Devices in one and production server in another. I made network device group parent and added Production server group as child. My question is will the dependency work regardless of how i configure the alerts. Like i said i have custom property for alerts. Custom property for network devices and custom property for Production server. So will the dependency work with this configuration or do i have to add alert based on groups??