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Oldest ticket metric in reporting?

It seems that reporting on the oldest tickets would be a common help desk metric, but I can't find a way to do it with WHD reporting. Perhaps if you could sort results, or choose "Bottom 5 results" instead of just Top results, etc. Anyone know what I'm missing or have found a nifty way to jury-rig this?

Thanks.

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fluffy_midnight

It is not possible to do this with the default reporting options, however you view the tickets that the report refers to and sort the data by the column of your choice.

Sorting by Ascending ticket number sounds like what you require.

-Midnight

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