Would like WHD to get some better/more comprehensive reporting:
- Give option of showing open ticket times with days reported- not just hours/minutes
- Improve the layout of reports. Seems the formatting is all over the place.
Agree
It would also be nice to have a client ticketing system that actually reported on Client activity such as top submitters for a specific period of time.
Yes, I agree to that, but not only for an end user but for departments, places etc.
