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Orion NCM Web Site Error

When I attempt to access the Orion NCM web management page, I receive the following error:

Orion NCM Web Site Error
	System.ArgumentException: Provider name cannot be null or empty. at System.Web.Security.Roles.Initialize() at System.Web.Security.RoleManagerModule.OnEnter(Object source, EventArgs eventArgs) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Anyone have a suggestion of what the cause of this might be, or how to fix it? The application console seems to be fine.

This server would be a difficult one to reboot, so I'd rather make that a last resort if possible.

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Derek

This error can appear when the User defined for use by the AppPool (usually Network Service) doesn't have permission to directory where NCM objects are stored.

Please ensure that full permission for Network Service, local and domain users are set on the NCM install directory (not the web site directory) then re-run the NCM configuration wizard.

clubjuggle

Derek, thanks for the reply. I checked the account permissions and the service account as well as the user account from which the installation were done, and the network are both local admins on the box. Anything else I can try?