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There is not approval process for free version?

I didn't find approval process in the free version. Is there any way to enable the feature, I want to do a test on the feature to see if it could fulfill our request.

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The 14 day trial of the full version has the approval process for testing. It includes all of the features. Approval process would be under Setup->Processes->Approval Processes as well as have the sections for the approver setup as well.

There is a link on this page along with the comparison between the free and full versions.

https://www.solarwinds.com/free-tools/free-help-desk-software

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