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Is it possible to block any type of edit if the request is still not "Approved"

The ticket is ofcourse visible to the defined tech group or assigned as per load balancing but now the ticket is editable or atleast the note is editable.. Can this be disabled and only way it can be edited is only after the approval.

Please guide me if possible.

@typhoon87 @kellytice

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If i understand you correctly, you want to have someone submit a ticket and have an Approval Process tied to that ticket, but not let anybody add Notes or otherwise Edit the ticket until the designated Approver(s) approve it.

Unfortunately i don't think that is possible. You can restrict Techs from editing Notes, but that is a universal setting ... not just for tickets with approval processes.

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