Is it possible to use the asset feature in webhelpdesk to create a room booking system?
Would also be handy if clients can view calendars to see when rooms are available.
Rooms themselves can't be 'booked' in the system..
One possible workaround is that you could create Asset records for each Room. You could then mark those asset records as "reservable" which would allow the clients to request a reservation for the assets and the Techs could then "check out" the asset to the user at the scheduled time.
It wouldn't be as nice 'n pretty as scheduling something in Outlook, however.
Thanks kellytice
I will look into this :-)