Chrome - Filter Issues

danielle.burch

Having issues in Chrome (74.0.3729.169).  Ticket - Group Tickets - select a filter on "Request Type".  The first filter selected works and presents a list of tickets that match the request type selected.  Open a ticket from the list, make a note and save.  Come back to the ticket list and select another request type - no tickets show even if there are tickets that meet that criteria.  The only way to resolve this is to log out and back in to get the next set of results.  This is not happening in IE.  Any ideas on what could be causing this?

percyplant

This is a bug, happens in other browsers too. I have previously reported it, you might want to open a support call with Solarwinds and push them a bit.

Sometimes a logout and login in again clears the previous Request Type filter view as you say, but not always.

We've had to stop using the filter feature as it's too inconsistent to use reliably, and can only wait until it's been fixed.

Chris