Hello Tech Savvyz,
I am trying to create a ticket and which specifies a problem but instead i want to create it to multiple users in one go.. Is that possible in current version WHD?? Please help me out and thanks in advance
Assumption: you're talking about assigning it to multiple Tech users.
An individual ticket will only be assigned to one Tech; it is not currently possible to assign it to more than one Tech.
If it is some sort of process that you are doing where the steps are always the same, you could probably use a Task to do that. A common example of something like that might be a new hire process.
Check out this thread which talks more about what a scenario like that might look like:
Onboarding process managed by Web Help Desk
