I am trying to setup a process for new hires where we do not create parent/child tickets because we do not want a bunch of tickets created with each new hire. Instead we would like a checklist that the user can click on to select the items they want to request when they submit a ticket. For example when we bring a new person on we have desk phones, laptops, file access (which we would need to do a blank line that they can add the file names they want staff to have access to) and such that we need to know if it is needed or already there for use so they would check the box if it is needed. Is this possible? If not is it possible to create one ticket that has all of the elements needed for new staff?
