help links in Web Help Desk are broken since the support web site has been updated

csg

Hi,

I noticed that the very useful help links available inside the application stopped working since the support web site has been updated.

Example: Settings, Tickets:

All those icons bring to the 'generic' support page 'How can we help you' instead of bringing to the specific "Ticket Options" support page.

Are there patches to apply in order to fix this useful feature?

thanks

mbussey

Thank you for pointing this out! We are progressing through orphaned links such as the one you pointed out and there shouldn't be a need to update the product. I've raised this with the teams responsible for resolving. Apologies for the inconvenience.

SolarWinds WHD 12.3.0 Administrator Guide - SolarWinds Worldwide, LLC. Help and Support - Might help while waiting for the fix to appear