Hello,
I was wondering if we can increase the capacity of the JVM Memory from 4GB to 8GB and how I can do that
Thanks
As long as you have the memory available, you can increase the JVM:
To change the amount of available memory, set the MINIMUM_MEMORY and MAXIMUM_MEMORY settings in WebHelpDesk/conf/whd.conf. (For non-standard deployments, use the java command arguments -XmsXXXm and -XmxXXXm.)
You'll want to restart services after editing the file.
Should've included Solarwinds doc with formula for calculation: Increase the Java Virtual Machine (JVM) memory - SolarWinds Worldwide, LLC. Help and Support