Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials

Can you customize the ticket detail tab?

I would like to add the user name to the ticket details page is that possible?

Find more posts tagged with

Accepted answers

If you go to Setup > Clients > Client Options, you can change the Display Name Template to include the login_id so that it appears on tickets. This might prove helpful.

All comments

amyd

Does anyone know if this is possible?

it27

If you go to Setup > Clients > Client Options, you can change the Display Name Template to include the login_id so that it appears on tickets. This might prove helpful.

amyd

This worked!!!! thank you very much