Is it possible to have web help desk check out admin credentials for IT personnel use? The Thycotic secret server would be the other end for the credential check out.
What i would like to see is an IT admin would create a ticket in web help desk to check out an admin credential to work on something that needs admin privileges. The web help desk would send that to the secret server after the approval of the ticket and then secret server would then grab a user cred for said IT personnel.