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After Migration to embedded PGSql from Frontbase upon LDAP tech login for new TECHS we are getting error : EvaluateExpression failed: : Next exception:SQL State:22021 -- error code: 0 -- msg: ERROR: invalid byte sequence for encoding "UTF8": 0x00

I successfully migrated from Embedded FrontBase to PostgreSQL embedded. But for new Techs with LDAP enabled upon pressing login button we are getting error as follows.

error.jpg

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martinkabraham

Please help to resolve this.

typhoon87

What version did you move from --> to? Just a thought is to log in as the default admin tech and rerun the ldap sync on your domain and see if rebuilds the user sequence.

martinkabraham

Techs that were existing in the Frontbase at the time of migration are able to login. Newly created Techs are unable to login and getting the above error mentioned.

Newly created users without LDAP account are also able to login.

Below are the version details

==============================================================================

Web Help Desk Version

12.0.1 - Build #12.0.1.25

Java Version

1.6.0_26 x86 (Sun Microsystems Inc.)

Java Home

C:\Program Files\WebHelpDesk\bin\jre

Classpath

../../../../wrapper/lib/wrapper.jar
../../../../tomcat/bin/bootstrap.jar
../../../../tomcat/bin/tomcat-juli.jar
../../../../webapps/helpdesk/WEB-INF/lib/MDSUnicode.jar

Extension Dirs

C:\Program Files\WebHelpDesk\bin\jre\lib\ext
C:\Windows\Sun\Java\lib\ext

Endorsed Jars

C:\Program Files\WebHelpDesk\conf\endorsed\whd-endorsed.jar

Temp Dir

../../../../tomcat/temp

Foundation Overrides Jar

Installed successfully.

com.webobjects.foundation._NSStringUtilities class was loaded from
jar:file:/C:/Program%20Files/WebHelpDesk/bin/webapps/helpdesk/WEB-INF/lib/0JavaFoundationOverrides.jar!/com/webobjects/foundation/

Operating System

Windows 7 6.1 (user 'SYSTEM')

Graphics Environment

sun.awt.Win32GraphicsEnvironment (headless)

JVM Memory

91.23 MB used / 494.94 MB total (18%)

Preferred Browser Locale(s)

en_US, en

Daemon Mode

background

martinkabraham

Any update / help on this ?