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New WHD Shop! Spiceworks Ticket Import?

Hi all,

First post, and a new WHD shop here. I have a question about importing historical tickets from Spiceworks -- namely "how the heck do you do it?!" I see in WHD I have the ability to import TSV or CSV, but all Spiceworks seems to spit out is a JSON. Is there any fancy IT trickery you all have used, or is it really just an exercise in ugly copy and paste?

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neomatrix1217

Here you go

Import and export data

tony.johnson

The import formats available in WHD do not include JSON so you will need to convert from JSON to a supported format such as CSV. There are a few online options for converting JSON to CSV. The CSV file will need to follow the template available in WHD so there may be an element of copy/paste to arrange the columns in the required order. You may want to deploy a test WHD instance until you get this process working as required.