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Web Help Desk, Error while updating the database

I had the eval version, Web Help Desk 12.3 and upgraded to a licensed version 12.4. The upgrade went OK but then I was prompted to upgrade the database through my web browser and got the following error

Firefox

Server 2012 r2 (x64)

VM on Hyper-V

4-25-2016 9-19-29 AM.jpg

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jamesatloop1

Here you go sir.

java.lang.NullPointerException when clicking on Techs in Setup menu - SolarWinds Worldwide, LLC. Help and Support