Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

Limiting Status Types to specific ticket types

Is there any way that I can limit a particular status to specific ticket types?

I know I could change an unsuitable status via action rules, but I'd rather that he techs didnt have the option to select it in the first place if possible.

TIA

Find more posts tagged with

Accepted answers

All comments

I also am looking for a way to do this. We have about 30 different status types and on any given ticket type Techs need only 2-3 of them.

Quick Links