Survey - Restricting to Internal Users only

richardrobinson

I need to be able to restrict the Survey feature to ensure it only goes out to internal users, no external contacts as we do not allow any external users to interact with tickets other than raise and update by email.

We have enabled a client field that is used for the Customer Identity on reporting.  Can this be utilised as a filter anywhere on the Survey feature to restrict access to internal only?

Client-Custom-Field.png

neomatrix1217

This is from the client tab here you can manually send out a survey to just internal customers.