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How To Customize GUI (Language) WHD

hi,

i want to change GUI language with Arabic can any body help me to create CustomLabels_ar.properties file. i read following knowledge base but still not succeed.

SolarWinds Knowledge Base :: How To Customize The Web Help Desk GUI (Language And Labels)

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Accepted answers

tony.johnson

Hi Qureshi,

What is the system locale on the workstation you are using to access WHD?

All comments

peter.kruty

What does it mean you do not succeed? Can you please be more specific on what you did, what happened and how it is different to what you expect?

tony.johnson

Hi Quershi,

Please try the following:

1. Copy the existing Label.properties file and rename to CustomLabels_ar.properties - this step is very important - Do not use the existing file you have created, delete it necessary.

2. Edit the new CustomLabels_ar.properties and go to line 159 and change it

From

login.msg.enterEmail = \u0627\u062f\u062e\u0644 \u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a

You will need to repeat the process for each label you want to change

Next - How do we change the Arabic characters to escape Unicode??

To convert Arabic, Non ASCII characters I have used the following website

Online Unicode(UTF-8) to ASCII(Unicode Escaped) converter tool

The end result will look like this.

Note: You may need to restart WHD using the STOP WHD and Start WHD commands.

Lets us know how that goes for you.

-Tony

qureshi

Thank you for your kind reply.

i tried to edit following two labels. first i copy Label.properties and paste and rename with CustomLabels_ar.properties. after that i edit following two labels in CustomLabels_ar.properties and stop the WHD with WHD stop and start it again but still nothing change on client page on request and history button.

lbl.subject = \u0645\u0648\u0636\u0648\u0639

i also change

btn.request = \u0633\u062C\u0644

btn.request = \u0637\u0644\u0628 \u062E\u062F\u0645\u0629

is there any other change i have made to do this successful GUI language.

qureshi

Any update ?

tony.johnson

Hi Qureshi,

What is the system locale on the workstation you are using to access WHD?

qureshi

Hi Tony,

Currently i am testing it on my own laptop and accessing WHD from same laptop. shld i use to access whd from different laptop or machine with arabic lang ?

tony.johnson

Hi Qureshi,

Yes you will need to access WHD from an Arabic system as WHD will detect required language, and thus CustomLabels_ar.properties file to use.

-Tony