SW ServiceDesk Integrations

dbarbattini

Will there be integration between SAM And NPM into SD?  Will I be able to open tickets from Orion alerts?

ramongeertjens

Hi dbarbattini​,

Thank you for your query!
Part of the current integration portfolio is the SolarWinds Orion Platform, which allows you to:

• Automatically create incidents in your service desk when an alert is triggered in Orion.
• Build automation rules to route alert-based incidents to the proper support teams for quicker awareness and resolutions.
• Receive alert-based triggers from all Orion products, including:
  • Network Performance Monitor
  • Server & Application Monitor
  • Netflow Traffic Analyzer

All other integrations of SolarWinds Service Desk can be found here: SolarWinds Service Desk Integrations | 200+ Cloud Applications

Hope this helped!