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Ability to Add E-Mail as Attachments

Greetings:

I enjoyed the ability to attach a file and/or picture to a ticket, and was wondering whether there is any way to attach an e-mail (from/to client's communications) to the ticket?

Thank You,

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Accepted answers

All comments

fluffy_midnight

You can do this the same way as other attachments, download the email and attach it to the ticket.

rpham

Thank you for your quick response. I was looking for the ability to drag and drop, but saving the e-mail and attaching it would work as well.

Thank You Again,

fluffy_midnight

It's currently not possible to use a drag-and-drop feature, I know embedded images, copy-paste and drag-and-drop images are meant to be incoming but I have no idea whether this will include attachments too.

I guess we'll see!

rpham

Totally looking forward to it.

Thank You!