From what I can tell once the ticket is pending approval there is no way to cancel the request. Is this true or is there a workaround?
So I may have just answered my own question.
This process is terrible, not going to lie....
1. Change request type
2. Delete orphaned approval
3. Save
4. Cancel
There has to be a better way?
The only work around I have found that works is to Delete the ticket.
I am also curious if a cancel is possible. A one click approval would also be nice when we review change requests in a group meeting.