I still only show 2 or 3k points...I know someone said they were working on the issue....anyone have an update?
Hey Steven! Thanks for reaching out. We're still working with our vendor partner for a permanent fix on the leaderboards. If you're curious about how many lifetime points you have, you can always visit your profile. Right now it shows you at 69,945.
I'm with you, Steven. It's one thing knowing your own points, and it's easy to see that.
But the interesting item is knowing your points in relation to competitors' points. That's what I like looking at.
It'll come. They'll get it fixed. It's been over two weeks, and I bet there's plenty of focus on the support vendor who's supposed to keep this working for Thwack.
But, like you, I'm very interesting in seeing my point ranking compared to that of others, instead of only my Level.
I have to keep a close eye on that jbiggley fella, can't let him get above me on the leaderboard.
Well if my points for SWUG Orlando hit, and this months challenge, and the writing challenge, and given no other point awards are presented between now and the end of the month, I might be leap-frogging a few of my closest competitors. I know it will be short lived, but I hope they get the leader board fixed soon so if I break that top 50 mark, I can take a screen shot. Before it broke I was in the 50's but I am hoping to jump in to the high 40's I doubt I will ever get much higher, because there are so many talented and great posters here on Thwack, I will have to host a SWUG every month for a year to keep up...
Hey All - we're slated for a fix from our vendors for next week. I don't believe we'll have any downtime, but I'll keep you posted if we do. Probably need to start hunting for the next cute picture...
If they're not responding to your needs in a timely fashion:
I see the leaderboard is working now (20161212, 3:21 USA Central Time zone).
I'm also dismayed to see that, where I was ranked 25 back on November 25, I've slipped to 48th!
You guys hosting SWUGs and submitting the latest templates must be going wild to rack up all those points. Unless the leaderboard is inaccurate . . .?
Here I thought I'd have snuck up to 23rd or 24th.
I was ranked in the 50's and not am in the 70's but my points total in the leader board is more than what my points say along the top, by almost 6K in points. I suspect they are still working on it. I was hoping with the Orlando SWUG that would have helped me break the top 50 and now i am back in the 70's and its very frustrating. I feel like there might have been some misguided points or some not registered.
Regardless i have saved enough for the mini fridge but am only 12K from the corn hole game so i must not spend points, so no socks for Christmas.
Wow. The poor Leaderboard. I jumped from ranked 25 to 48, now to 394th. However, I also (apparently) have doubled my point totals--time to get all those Thwack Store items? Naw, that wouldn't be ethical--these aren't MY real points. Someone's messed something up.
My numbers have been all over the board - no pun intended - at one point I was showing as 124th now I'm 1218 - and showing about double my points.
Mine is definitely wrong. The point total on the list is also wrong. Only up by my profile in top right is my point total correct. It seems to be a bunchball problem if I had to guess.
I agree. But two months of the leaderboard being inaccurate? It's less fun finding challenge to compete unless / until I can see my ranking changing.
3. 3. 3. 3.
I was in the 30's, now in the 500's
It appears the Leaderboard is fixed!
rschroeder I don't believe its 100% fixed yet, my points in the store vs. points on the leader board are still off by a few thousand.
I hope it's fixed, I'm back up to 118th - my points appear correct.
Now I don't think it's "really" fixed, since I see a gap between standings. For example, if I'm at rank 21 and the next person behind me with slightly fewer points is at level 23, they should be ranked at 22, and that's not the case--they're at 23.
It's close, but no cigar yet.
Yeah, we had them do a manual recalculation of our favorite people *ahem* rschroeder, while they're continuing to work on a permanent fix. Basically our MVPs and anyone that reported to me that they were concerned. Anyone else interested can message me directly.
Thank you!
Woohoo I'm back in the saddle again!!!
I'm pretty sure it still isn't fixed.
And there are others around me that show in the leaderboard with more points than are showing in their profile and others that have more points in their profile than I have but are ranked lower than I am.
I am just wondering where I actually rank. I am pretty sure it is much higher than the 7k's.
Well 99th is better than the 1062th I was seeing Monday ;-)
I see a change - I went from 236,000 points to 0 points and 23,637th place...
Ethan Dicks
0 Points
Hello Everyone - you'll definitely see a large level of fluctuations as Bunchball continues to implement patches with the main goal of getting the leaderboards uniformly correct across all accounts. So far in the process they've implemented 3 patches and are circling in on their final resolution sometime soon.
OUCH!
Dang geesh!
Sounds like Bunchball could use a good patch management package.
Here's a link they may find useful: Patch Management Software - Software Patching | SolarWinds
Sorry to be a smart alack - no one every accused me of being too politically correct.
is it really fixed???!!! woo hoo
Looks like things are in order again.
Looking great from what I can see. Well done, all!
looks like it.. I'm not 50+ anymore.
I agree it looks good now. Well done.
Sometime my OCD gets the better of me.....
Solarwinds Tracking Sheet.xlsx
and I thought I was OCD. I am not worthy.
Just keep swimming, just keep swimming.
What is this wire attached to my chair for?
Don't worry about it, it's just for the powered lumbar support.
Jason, if you're not the Customer Relations Manager, you have nothing to fear . . .
If it's fixed, then I spent the time it was broke on a rocket! Before it went down I was in the 1100-1200 range. Now I am closing in on the 200 spot. Better slow down or my wings might melt!
Woop, all seems fixed to me, chasing that 200 too.
Edit, it looks like it was brought up to date, however it's not updating with the new total.
Is that Obsessive Cycling Disorder?
It's snowing here in the Uk & can't get out on my bike
I can relate to that. We just had a blizzard blow through last weekend. Most has melted now, so i'm back to bike commuting again.
Hmmm it's not updated since the 13th.
Yeah unless I am missing something it looks like it is broken again...
Thanks Michael! Any chance you can take screenshots of your leaderboard and points totals? You can post them here or email me directly at ben.garves@solarwinds.com and I'll escalate this out with our vendor.
Hey James - same story. If you can get me screenshots of your leaderboard and points totals, I'll escalate them out to our vendor.
ben.garves@solarwinds.com or just post them here in this thread.
thegreateebzies thanks, here you go.
Thanks blue4it! I've forwarded this out to Bunchball and will keep you posted as soon as I have an update.
