Setup Email Alert APM

McGregorKLB

I'm trying to get Email Alerts to work but whit no success so far..
Maybe i use the trigger conditions in a wrong way. Can someone help me whit this please.

In the future i want to monitor separate servers whit there individual service templates.
So if one or multiple services are down, i should receive an email.
So i only ask how to assign server X  to APM template 1 and server Y to APM template 2.

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I think/know this is not the right way to do it..  Could anyone tell me, or redirect me to a page where i can see how to assign or setup these Alerts in a proper way. Searched for a long time, maybe not in the right spot.

This is what i did...

I have made an APM test template to monitor 3 services. (IIS, HTTP SSL and WWW publishing Service)
This template called : Email test temp.
I checked the server NodeID and it is 96.


So what i did, under Trigger Conditions i use APM: Component

Trigger Alert when NONE of the following apply   (because these MUST apply)

Node ID is equal to 96                                     
Application Name is equal to Email test temp  
Component Status is equal to UP                     (the status has to be up in order to NOT trigger an alert)


Because we have more servers i down want them to check and see if the above apply.
So under Alert Suppression i enterd

Suppress Alert when ALL of the folloing apply
Node ID is greater than 97
Node ID is less than 95

Thanks allot!!

Jason.Henson

McGregorKLB,

I think the problem is in your suppression.  The logic on the trigger conditions is to alert when ALL of the following apply, so you want to list the devices that you want to alert for in a secondary condition group on this page and not suppress the alert.


The alert should look something like this:

Trigger alert when ALL of the following apply:
    Node Status is not equal to Down
    Application Name is equal to Email test temp
    Component Status is equal to Down
    Component Type is equal to 9
   
    Trigger alert when ANY of the following apply:
        IP Address is equal to 1.1.1.2
        IP Address is equal to 1.1.1.3


Another option would be to configure a custom property to group these servers and then the logic could look like this:

Trigger alert when ALL of the following apply:
    Node Status is not equal to Down
    Application Name is equal to Email test tem
    Component Status is equal to Down
    Component Type is equal to 9
   
    Trigger alert when ANY of the following apply:
        Custom Property is equal to X


The benefit to setting up the custom property is that you can then filter reports, other alerts, web resources, etc to this value without having to list the servers out. 


Thank you,
Jason Henson
Loop1 Systems
http://www.Loop1Systems.com/