When I create new client accounts, and send them email notifications with randomly generated passwords, they get "******" in the email, so they can't log in. I then have to manually reset their password, which sends them a second email where the password is in the clear. This seems totally outrageous to me, and according to Solarwinds:
This is a known bug and currently being worked on by our developers. As a work around, you need to modify the new user email template with a note telling people to use the password reset function to generate a new email with a visible password. |
|
Is anyone else dealing with this issue? It seems like a real deal-breaker, and would be a high priority for a hot-fix. I've found this a few months ago, and still no remedy, other than an email template workaround.
Please help if you've figured out a solution.
