It would be nice to add the feature to select a previous date and or time for ticket entry so we can input missing tickets that we may have logged but not entered into WHD.
Hi lslmef0,
I would recommend raising this as a feature request and/or raise this directly with SolarWinds as a new case.
-Midnight
If this is a one off, or not very often then I believe that you can do this using a Ticket Import. Check it out.
Chris