Good morning,
We have Solarwinds Engineers Toolset on a Windows 2003 Server. We were running into issues with space on the C: drive, so I am moving this to a new server (VM running Server 2003 R2). I installed the same version on the new server, then tried to apply our license key, and that didn't work. I discovered on Solarwinds website their License Manager application. I ran that on the old install to deactivate. I tried again to register the app, and that failed.
I uninstalled the application on the new server, rebooted, did a reinstall, and the key would still not work. I went through the registry, looking for any references to Solarwinds. I deleted any listings I could find in the registry. I also deleted any reference on the C drive for Solarwinds. I re-ran the install, and I get the following message "The installation cannot continue due to the maintenance associated with the installed license key has expired. Please login to the customer portal at www.solarwinds.com and obtain a new key.
I logged into the customer portal, and I do show a new key than what we had with our previous install. When I run License Manager on the new server, it says there are no solarwinds applications.
Any suggestions?
