Assign Tech Via powershell

solaradmin

Is anyone using PowerShell to successfully managed tickets? Specifically I am looking to assign the ticket to a tech.

Here is what I am trying to use without success

$Body = @{

emailTechGroupLevel="false";

emailGroupManager="false";

Clienttech= @{

     id="3";

     type="tech";

     displayname="Tech Name";

              }

}

$Json= $body | Convertto-Json

Invoke-restmethod -Uri "Helpdesk api stuff" -Method Put -Body $Json

rcklewis

Try this and see if it works. Powershell is VERY picky about the syntax.

$json=@"

{

"clientTech": {

     "id": "3",

     "type": "Tech",

     "displayName": "Tech Name",

}

}

Invoke-RestMethod -Uri "Helpdesk api stuff" -Method PUT -Body $json  -ContentType "application/json"