Logged of WHD

Question

I have a technician who is constantly being logged off WHD it usually happens after he has been on for 10mins and has been active with in that time. It is when he is trying to update a ticket and he loses all the information. He is using firefox 24.

Thanks

nraney · Answer

I've had this problem, the browser was freaking out based on some goofy cookies.  Clear cookies, restart browser, and try again.

peter.kruty · Answer

Hi Nuig,

is this only Tech haveng this issue? I guess there are no error messages, warning or notes when he is logged of? Did you change any setting of WHD related to session?

Peter