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Google Admin Console

michelle.mcconnell

Does anyone know if the Web Help Desk can integrate with Google Admin Console?

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justin.gray

Integrate how? What are trying to accomplish?

michelle.mcconnell

I was hoping that there would be a way they would talk and import information like SCCM to include the IP address, MAC address and such of the device.

slvandewalle

I do not know of anything that does that in particular, but this is what I do. It doesn't bring any of the information from Google Admin into WHD but, it quickly allows me to find the Chromebook in the Admin console.

Under Setup > Assets > Options.
Configure an "Other Tool Link."
Use the Google Admin Query (search) URL to search by Serial Number.
https://admin.google.com/AdminHome?fral=1#ChromeDevices:org=[Your Org ID Here]&dFullSearch=true&dQuery=<serial_number>
Note: Just copy a URL where you are searching for a Chromebook and replace the serial number with <serial_number>
Choose the icon you want to use and check "Open in new window."
Enable the link under user account settings.

This will add an icon next to each asset (all or nothing, unfortunately) that will run this search in Google Admin. My only complaint about this is that you cannot apply this to only certain device types (ie, Chromebooks).