JVM Memory

Question

Server 2008 R2 (vmware 5.1)

We have 4 techs and our current whd.config file is set up like this.

MINIMUM_MEMORY=128

MAXIMUM_MEMORY=2048

MAXIMUM_PERM_MEMORY=128

I changed the Max Mem from 526 because it was constantly maxing out.

After changing it and restarting that server it looks like this

Actually has gone up a little.  Why isn't it showing the new 2048 and what can I do to better manage this?

Thanks for any insight.

Edit:  Figured out that you have to Stop and Start WHD as Administrator for it to take.

solarwindsadmin · Answer

Thank you .. We will give that a try.

I did manage to get the memory configuration to change by modifying the webwrapper.conf file.

FormerMember · Answer

Java is a memory leaker! We created a Scheduled Task on the server (windows) to restart whd nightly. No more slowness after a few days of usage.

Allow to run whether user is logged in or not

Run with highest privileges

Triggers: Daily - 1 AM every day

Action: Start a Program:  "??:\Program Files\WebHelpDesk\whd.bat"

Arguments: restart

This will stop WHD Service and restart it, freeing up the Memory usage.

Hope this helps!

solarwindsadmin · Answer

We have tried to changes these settings and we can't get them to work.

We have restarted the services and rebooted the server but it still looks like it is using the default memory settings.

We are going to reboot the server every couple of days until we can get this fixed.